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The Novaplan team creates your organization’s workspace, manages most of its setup and administration, and invites you to join it. Start with the invitation sent to your email address.

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Before you begin

  • Have your Novaplan AI invitation email ready.
  • Use the email address that received the invitation.
  • Follow the workspace link in that email.

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Join your workspace

1

Open your invitation

Open the invitation email and follow its link to your workspace.If you cannot find the email, check your spam folder. If it is still missing, contact the person who arranged your access or Novaplan AI support.
2

Sign in

Follow the instructions on the sign-in screen. The available sign-in methods depend on your organization’s workspace settings.Use the invited email address, including when signing in through your organization’s identity provider.
3

Check your workspace access

Once signed in, check that you are in the workspace you were invited to join.If your workspace is missing or you see an access error, contact your workspace administrator or Novaplan AI support.
4

Start using Novaplan AI

Ask a question about content available in your workspace. Review the sources provided with the answer to check the underlying information.The content you can find depends on what has been added or connected and the permissions assigned to you. Ask your workspace administrator if expected content is missing.

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Invitation and sign-in help

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For workspace administrators

To invite colleagues and manage their access, see Users. Only administrators with the appropriate permissions should change workspace settings. Novaplan manages most configuration. The full documentation remains available as a reference. Confirm with the Novaplan team which configuration steps, if any, your organization needs to complete. Keep settings that are already configured unless a change has been agreed. For help getting started, email support@novaplan.ai.